TurnaTour

Privacy policy

turnatour.com is committed to ensuring our customers' privacy and security of all information collected. In accordance with the privacy legislation introduced on December 1, 2014, this Privacy Policy outlines the information collection practices utilised by turnatour.com, how that information is used and the choices you can make about the way the information you provide to us is collected and used. 

The information we collect
When you make a booking via the turnatour.com web site, we need to collect information about you to process the transaction and fulfil your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, fax) and your credit card details. When you submit a request via our email support forms, we also collect your name and email so that we may respond to your request or query as quickly as possible. 

How we use the information 
When you become a member of turnatour.com or submit a booking request, we use the collected information in several ways:
Personal identification and verification
To complete your hotel reservation
To allow us to contact you for customer service, if required
To make improvements to the turnatour.com web site
In addition, if you have opted to sign up for membership offered by our website, your email address will be used to send you an email message confirming your new member registration. As a member you, will occasionally receive updates from us about special rate offers, newsletters and any noteworthy changes to the website. However, you may always unsubscribe from receiving these email messages. 

Credit Card information 
Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by COMODO. Our server and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details. 

Cookies 
We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our customers in order to help us to continue improving our services. "Cookies" are pieces of information that our Web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer. 

Data transfer through the internet 
Data transmitted through an open network such as the internet or an email service can be accessed openly. We cannot guarantee the confidentiality of messages or materials sent through such open networks. When you share personal information through an open network, you should consider the fact that third parties may access this information and collect and use it for their purposes. Even where the sender and the recipient are in the same country, data may be routed through third countries including countries that do not have an adequate level of protection. Please use other means of communication where you consider this appropriate for security concerns.
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